Process Management & Organisation
Sustainable processes and organizational structures are key elements of the operating model.
Process transparency is particularly also essential for ensuring the consideration of sustainability aspects in companies’ business models. To derive sustainability measures, it is important to processually understand the value chain and to identify potential deficits compared to the strategic targets. The derived measures then are subject to be implemented through processual and structural amendments.
Today’s organizations need to be able to quickly adjust to changing business environments and customer demand. Additionally, the intrinsic motivation of employees plays an increasingly important role for being a competitive employer. The organizational structures of many companies date back to the postindustrial age, and often don’t fit to the current requirements.
These requirements also need to be considered when anchoring sustainability in business structures. This includes, besides an active involvement of the management board, an amendment of the central governance structures, in order to ensure a cross-hierarchical and cross-functional realization of sustainability topics.
As part of organization management, appropriate structures, responsibilities, incentive systems, reporting and communication channels need to be defined and integrated. A review of the governance structures should thereby reach beyond the own company boundaries and consider impulses from interacting with external stakeholders such as customers and suppliers.
With regard to sustainability, dedicated committees, action teams and responsibilities can support the management board to realize its sustainability targets. To meet the requirements of today’s organizations, also innovative organizational concepts such as Holacracy and collective intelligence should be taken into consideration. Particularly for start-ups and young enterprises as well as for progressively thinking established companies, holacracy can be a useful concept for thinking through completely new structures.